Message Executive 2003 Help

Table of Contents for Global Settings

General Tab

E-Mail Addresses
Processing
About

General Tab

The Global Settings dialog box is used to set default parameters for Message Executive users. These settings allow users to configure Message Executive global settings.

Turn off System Tray icon
The single setting on the Other tab is to make the Message Executive system tray icon visible or invisible.  This option allows users of Windows 2000 Professional to minimize the number of system tray icons, while allowing users of Windows XP the option of having it there to access menu options.  *Note:  The system tray icon allows you to stop Message Executive from processing any messages at any given time.  This option basically disables all Message Executive functionality until such a time that you want to start it again.  By turning off the system tray icon, you will not be able to stop Message Executive from processing messages you've created rules for.  If however you are comfortable with the rules you've set up and no longer wish to see the Message Executive system tray icon, by checking this option it will disappear from your system tray.

Keep Message Executive windows on top of all other desktop windows.
By clicking this checkbox, you can ensure that Message Executive windows will never disappear behind the Outlook window or any other windows.  If you find you have had problems with the Message Executive windows sometimes getting lost behind other windows, by turning this option on, the windows will always be in the foreground and will never be hidden from view.

E-Mail Addresses

My e-mail addresses
This box helps to let Message Executive know what email addresses should be treated as yours. In some cases you may have multiple email addresses that you use and you will want Message Executive to treat those messages as though they came from you. The domains you specify as your email addresses will also automatically be excluded from your SPAM rules by default. This means that any messages coming from any domains you have specified as domains where you have an email address will never be considered as SPAM.

My other addresses
If you use Microsoft Exchange, you may notice that some of your internal Exchange addresses are automatically added for you in this box.  If no addresses appear in this box, this is normal.  Note: These addresses can not be added or removed.  They are placed there by Message Executive.

Processing

Background Processing Interval
Message periodically checks your e-mail to see if any messages need to be moved.  By default it will check your e-mail every 30 seconds and process the messages according to the configuration settings you have specified.  If your computer seems to be slower while using Message Executive and you have a lot of e-mail to be processed, you may want to reduce the time in between checks.  Generally speaking every 15 minutes is a more than adequate amount of time in between processing.  If you're computer however does not have any performance issues, leaving the default setting of 30 seconds should be fine.

Processor Utilization
Processing of messages by Message Executive is extremely quick.  However there are circumstances whereby a user can have literally thousands of messages in their inbox or sent items.  When this happens and rules are initially set up, Message Executive can begin processing hundred/thousands of messages and take up 30-50 % of your computer's processing capabilities.  If you find your computer has slowed down because of the amount of e-mail that needs to be processed by Message Executive, you may want to change this setting to be a low CPU utilization setting.  Once your e-mail has been organized and cleaned up, returning this setting to the default mid-point may be more appropriate.

About

The about tab provides you with the information related to the current product version/build as well as the opportunity to report a bug in our software or check for updates to see if you are currently running the latest version. 

When you submit a bug report by clicking on the "Contact MADSolutions Support" button, an e-mail will appear containing basic system information as well as a request for information from you. Once you have entered the appropriate information in the e-mail, click the Send button to submit your problem ticket to MADSolutions support.

You can also check for updates by clicking the "Check for Updates" button.  Clicking this button will bring you to the product updates page.  On this page you will see the current build of the software you are using.  If the build number on your about tab is lower than the one that appears on the web site, we suggest you download the update, close Outlook, install the update and re-open your Outlook.  This will ensure you're always using the most up to date and stable version of the software.